Working Model: Hybrid Working or Remote within Bulgaria
Employment Status: Full-time, Permanent
Working hours: Monday to Friday
Office Location: Sofia, Bulgaria
Picture yourself at the cutting edge of payments innovation, where each project has the potential to transform the industry. We’re on a dynamic path to redefine what’s possible, with a powerful portfolio that’s set to surpass the competition and position us as a global leader. This is your chance to join us at a pivotal moment in our journey—where your work can make an extraordinary impact.
If you've ever dreamed of being part of something remarkable from the beginning, this is your opportunity. As we grow, your role will shape the future, impact customers worldwide, and drive us toward becoming a game-changer in payments. Join us, and let’s create something truly groundbreaking together.
In this role you will add value to PXP by:
You will act as a bridge between technical teams and business stakeholders, helping to translate business requirements into technical specifications. You will be key in ensuring that projects are delivered on time, meet business objectives, and align with technical standards.
A typical week as a Technical Author might involve:
- Feature Analysis: Assist the Product Management team with high-level feature analysis and break down complex requirements into smaller, actionable tasks for the development team.
- Stakeholder Collaboration: Analyze requested features in detail by gathering input from all relevant stakeholders, including customers, partners, and internal teams.
- Business Understanding: Act as the domain expert for business requests, answering questions from the development team quickly and decisively.
- Requirement Documentation: Document requirements in the form of User Stories, ensuring that they are clear, concise, and understandable.
- Living Documentation: Maintain a 'Living Documentation' repository to ensure up-to-date records of requirements and changes.Agile Scrum Support: Actively contribute as a member of the Scrum team, participating in sprint planning, retrospectives, and daily standups.
- Project Coordination: Help maintain project plans, track progress, and ensure requirements are prioritized and completed on time.
- Certifications Coordination: Coordinate certification efforts with the cert team and third-party vendors, ensuring that all necessary certifications are achieved.
- Testing/Development Support: Use secondary skills in testing or software development to support the Scrum team in delivering high-quality features and addressing any technical challenges.
We are looking for someone who:
- Education: Bachelor’s degree in Computer Science, Business Administration, or related field.
- Experience:
- 3+ years in a Business Analyst or Technical Business Analyst role, preferably within Agile environments.
- Proven experience in breaking down complex requirements into manageable tasks for development teams.
- Experience with Specification by Example and writing clear acceptance criteria.
- Familiarity with Scrum and Agile methodologies.
- Technical Skills:
- Knowledge of project management and collaboration tools.
- Secondary skills in testing, quality assurance, or software development are a plus.
- Soft Skills:
- Strong analytical and problem-solving abilities.
- Excellent communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced, cross-functional environment and manage multiple priorities.
We would love someone to have any of the following:
- Integrating technical solutions into complex business environments.
- Supporting cross-functional teams in high-paced projects.
- Analyzing and optimizing workflows to improve operational efficiency.
- Communicating technical concepts to non-technical stakeholders effectively.
About us
PXP is a well-established and respected name within the card payment industry.
We boast an impressive and diverse client database across the globe and have over 30 years of experience within the payments space.
Our people are employed across our regional offices located in the UK, Austria, Bulgaria, India and the US.
PXP are a leading payment provider with a reputation of a reliable payment and acquiring platform as well as offering operational excellence and best in class service for all of our clients.
We strongly believe these are fundamental values which contribute to our customers success because for our clients, regardless of sector, taking payment is one of the most important parts of their business.
We listened to our employees and now offer a fantastic hybrid working option, with a minimum two days in the office and optional 3 days home working.
