Account Development Manager (Provider Relations)

Sofiya, Bulgaria (Hybrid)

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Working Model: Hybrid Working.

Employment status: Full-time, Permanent.

Working hours: Monday to Friday.

Office Location: Sofia, Bulgaria or Vienna, Austria.

Reporting to: Head of Provider Management, based in Austria.

In this role you will add value to PXP by:

Aiding configuration on all PXP customer processing systems and to supporting the progress and completion of projects which are undertaken and handled by the wider implementation team.

This role is ideal for someone wishing to grow in a technical yet administrative and fast paced working environment, within the financial services sector.

A typical week as a Provider Relations Manager might involve:

Co-ordinating the integration of new payment methods into the PXP Financial product portfolio;
Advising Sales on payment methods for potential leads, including presentations to tailor the offer to specific merchant needs;
Managing the onboarding of new merchants with Payment Providers;
Adapting to changes from Payment Providers regarding industry/ country restrictions, rebranding, etc and inform internal teams of changes;
Ensuring smooth completion of due diligence and KYC processes, involving relevant teams across the company
Collecting and share KYC user data following Partners’ requests;
Managing Payment Provider backend platforms and user profiles;
Maintaining excellent business relationships with new and existing Payment Providers;
Negotiating and managing complex commercial and contractual terms, liaising with legal advisers and internal stakeholders;
Representing the organization at selected payment events;
Researching the market and analyze new trends in the payment industry.

We are looking for someone who:

Holds relevant experience in payments or financial services industry;
Is highly organised;
Has excellent communication skills;
Has the ability to work independently, with minimal supervision;
Is proactive and solution-oriented in approach;
Has excellent English language skills.

We would love someone to have any of the following:

A university degree in Business Administration or similar;
Additional language skills.

What we can offer you:

Competitive package and other employee benefits:
Offices close to transport links.
Small and friendly team.
A diversified range of activities in an international environment.
To be a part of a supportive and dynamic team with ambitious, yet realistic objectives for the future.
An open communication culture.

About us

PXP Financial is a well-established and respected name within the card payment industry.

We boast an impressive and diverse client database across the globe and have over 30 years of experience within the payments space.

Our people are employed across our regional offices located in the UK, Austria, Bulgaria, India and the US.

PXP are a leading payment provider with a reputation of a reliable payment and acquiring platform as well as offering operational excellence and best in class service for all of our clients.

We strongly believe these are fundamental values which contribute to our customers success because for our clients, regardless of sector, taking payment is one of the most important parts of their business.

The Bulgaria office is open daily and is ideally placed within a 3 minute walk from public transport stations located centrally in an up-and-coming city.

We listened to our employees and now offer a fantastic hybrid working option, with a minimum two days in the office and optional 3 days home working.